Quick-Fixes For a Frozen Google Nexus 5

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Frozen screens are an all-too-common problem with smartphones, and the Google Nexus 5 is no exception. Granted, some users will never experience a frozen screen, but others may notice it occurring on a regular basis. It’s downright frustrating when you’re in the middle of sending a text message, browsing a website, or performing any other activity when your device abruptly freezes for no apparent reason. So, how can you solve this problem and prevent it from occurring again in the future?

Hold The Power Button Down

As most owners probably know already, the Google Nexus 5 has a non-removable battery, meaning you can’t take the battery out to resolve a frozen screen. Instead, you should first attempt to fix your frozen screen by holding the power button down for approximately 30 seconds. The device should restart during this time, bringing up a fresh, non-frozen screen. This is known as a soft reset, and nine out of ten times it fixes frozen screens and other common problems on the Nexus 5.

Factory Reset Recovery Mode

As a last ditch measure to fix the frozen screen, you can perform a factory reset in Recovery Mode. Basically, this mode allows you to reset your device back to its factory settings without using the touchscreen function.

You can read more about factory resets on Google’s support website, but the idea is to hold both the volume up and volume down buttons in addition to the power button. This will begin the factory reset process, prompting you to confirm that you wish you to reset your device back to its factory settings.

Note: unless your data is backed up on your Google account, it will be permanently lost once the factory reset is complete.

Free Up Some Memory

The Nexus 5 has 2GB RAM, which is more than enough to effectively multitask without bogging down your device’s resources; however, certain apps may utilize this valuable RAM even when they aren’t being used.

Check to see if your Nexus 5 is low on memory  by tapping the All Apps icon > Settings > Storage. This will display how much RAM is currently being used by your device and which apps and processes are using it. If you notice one or more apps using an unproportionately high amount of RAM, kill and/or delete them to see if it prevents future screen freezes.

Have a different solution for the dreaded frozen screen on the Nexus 5? We’d love to hear about it in the comments section below!

10 Comments

  1. Ashwini Rajesh Patil

    February 7, 2015 at 11:40 pm

    This article really helped me a lot and saved my day. My phone suddenly stopped working and I was clueless of what is happening, I also did not have time to go to repair center to fix the problem. But after reading this article, I managed to fix the problem on my own.

  2. unknown

    March 29, 2015 at 9:43 am

    Thanks a lot ! So much this article helps alot. The screen was freeze when i was watching something and i was frustrated. The hell will happen if it woudnt fixed in next 2_3 hours

  3. pepi

    May 16, 2015 at 5:46 pm

    Thanks for the tip, it was unbelievably valuable to me! I’m travelling outside my country when the phone froze so it would have made my life extremely difficult without a mobile service. Your first tip helped – fortunately!

  4. manas ghule

    May 17, 2015 at 7:24 pm

    Thank you!:)

  5. piyush

    May 20, 2015 at 3:44 am

    thanks dude u saved my day
    keep up the good work
    really appreciate it
    🙂

  6. Jennifer

    June 4, 2015 at 7:59 pm

    Thank you! I had this issue this morning. I was on Facebook when out of nowhere it froze. I tried everything for like an hour and nothing to resolve it. I was like well, I could remove the battery on a regular phone but on the Nexus it’s not possible. So I tried holding down power button down for 30 secs like you said and it worked. Thank you so much!

  7. Ambar

    July 1, 2015 at 4:35 pm

    Thank you so much. You saved my life. it worked by pressing both volume and lock key. Thanks.

  8. Bharadwaj jaishankar

    July 10, 2015 at 3:14 am

    My nexus 5 screen was freezing every morning. I then did a factory reset yesterday and again today the screen has started freezing. What do I do?

  9. Melissa

    October 6, 2015 at 5:42 pm

    Thank-you very much for the tip. I would be without a working device if I didn’t read this. 🙂

  10. Arvy

    October 4, 2016 at 12:59 pm

    Nice tips on the article. Thanks 🙂

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